Effective date: 7 July 2025
This Privacy Policy explains how Anera Interiors Pte Ltd (“we”, “our”, or “us”) collects, uses, and protects personal data submitted through our website https://anera.sg, in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).
1. What Information We Collect
When you submit an enquiry through our contact form, we collect the following information:
- Name
- Email address
- Any message or additional information you voluntarily provide
We do not collect sensitive personal data, payment information, or track users across other websites.
2. How We Use Your Information
We use the information provided to:
- Respond to your enquiry
- Follow up on your interest in our interior design services
- Improve our website content and user experience
We will not use your information for marketing purposes without your explicit consent.
3. Disclosure of Personal Data
We do not sell or share your personal data with third parties. Data may be shared with trusted vendors only for website hosting or email services, and strictly for operational purposes.
4. Data Retention
We retain your information only as long as necessary to fulfill the purpose of your enquiry. If no further contact is required, we delete your information within 12 months.
5. Your Rights
You may request to access, correct, or delete your personal data by contacting us at:
Email: hello@anera.sg
Subject line: Data Protection Request
We will respond within a reasonable time, typically within 30 days.
6. Data Security
We take reasonable precautions to protect your information, including secure servers and access controls. However, no method of transmission over the Internet is 100% secure.
7. Cookies
We may use basic cookies or analytics tools to understand website traffic. These do not collect personally identifiable information unless you provide it via the contact form.
8. Changes to This Policy
This policy may be updated to reflect changes in law or our data practices. Updates will be posted on this page with the effective date noted above.